Privacy Policy

1. Introduction

PDG Mail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our email services. As a Hong Kong-based company, we operate under Hong Kong's robust privacy laws, which provide strong protection against foreign surveillance and data requests.

2. Company Information

PDG Mail is operated by PDG Global Limited, a company registered in Hong Kong.

3. Jurisdiction and Legal Protection

As a Hong Kong-based company, we are not subject to foreign surveillance laws or data sharing agreements such as:

• Five Eyes intelligence sharing agreements
• EU-US Privacy Shield
• US Cloud Act
• Foreign government surveillance programs

Hong Kong's legal framework provides strong privacy protections:

• Strict requirements for data access requests
• Independent judiciary system
• No automatic data sharing with foreign governments
• Requirement for proper court orders from Hong Kong courts

Any request for user data must go through Hong Kong's legal system. We will only comply with data requests that:

• Are properly authorized by a Hong Kong court
• Follow due process under Hong Kong law
• Are specific and limited in scope

Even in cases where we are legally compelled to provide data, our zero-knowledge architecture means we can only provide encrypted data that we cannot decrypt.

4. Data Collection and Use

We collect and process only the information necessary to provide our email services. This includes:

• Account information (email address, name)
• Billing information (for paid services)
• Technical support information
• Service usage data

5. Data Sharing and Disclosure

We maintain a strict zero-knowledge architecture, which means:

• We cannot access, read, or decrypt your email content
• Your private keys remain exclusively in your control
• All email data is encrypted end-to-end

The only data we store and can access is your account information, which includes:

• Name and contact information provided during signup
• Billing information for paid services
• Account settings and preferences

This account information is only accessible to:

• Our employees for technical support purposes
• Our billing department for payment processing
• Authorized personnel for system maintenance

The only third party we share any customer data with is our payment processor, and only the minimum information required by law to process payments. This includes:

• Card information (processed directly by the payment processor)
• Billing address (for payment verification)
• Transaction amounts and dates

All employees with access to customer data are bound by strict confidentiality agreements and are trained in data protection practices. We do not sell or share your personal data with any other third parties.

6. Data Security

We implement robust security measures to protect your data:

• End-to-end encryption for all email communications
• Curve25519 encryption for data at rest
• Secure internal network with mutual TLS authentication
• Regular security audits and updates

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: